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This guide illustrates a step-by-step process that organizations providing business development services can use to generate benchmarking data related to these services on the microTracker site, and through consulting services with microTracker staff.

From June 2nd to 9th, 2012 the Partners for a New Beginning’s North Africa Partnership for Economic Opportunity Secretariat at the Aspen Institute (PNB-NAPEO) led a Higher Education delegation to the Maghreb composed of representatives from six American universities, two education NGOs, and the US Department of State. Coordinated locally by the US Embassy in Algeria, PNB-NAPEO Algeria, AMIDEAST Morocco, Injaz Al-Mahgrib and PNB-NAPEO Tunisia, the delegation met with local universities, NGOs, and business leaders in Algeria, Morocco, and Tunisia to discuss the delegation met with local universities, NGOs and business leaders in Algeria, Morocco, and Tunisia to discuss the assets and challenges within each country’s education system as well as priorities for reform. The primary objective of this delegation was to seed partnerships between the participating American institutions and local universities.

The delegation included representatives from Wayne State University, the University of Texas at Austin, MIT’s Sloan School of Management, Council on Foreign Relations, American University, AMIDEAST, Babson College, the Aspen Institute’s College Excellence program, Nova Southeastern University, Soliya, and the US Department of State.

While some hospitals and physician practices struggle to incorporate health information technology into their operations, a number of institutions have begun to reap significant benefits from their early investment in this technology. This paper profiles six such organizations, including a medical system in the Midwest that uses a population health dashboard to track, improve, and report on patient outcomes; a regional health information exchange that has found ways for community organizations—including those without electronic health records—to share data; an academic medical center in New England that uses patient-reported data to determine the most effective treatment regimens; a pilot of health information exchange that has enabled patient data to be shared among clinicians in two of the largest health care systems in Southern California; an urban pediatric hospital that uses iPhones for clinician communication; and finally an integrated delivery system in the Northwest that engages members in their health care through an online patient portal.