Employment and Jobs

Digital Skills Spotlight: McDonald’s Leverages Technology To Empower Learners at All Levels

June 24, 2022  • Digital US, UpSkill America & World Education

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This Digital Skills Spotlight, developed by the Employer Network Advancing Digital Skills and Equity, looks at McDonald’s use of technology to improve customer service and democratize learning across its workforce. In this interview, we hear from Bethany Tate Cornell, senior vice president and chief learning and development officer at McDonald’s.


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Learn how @McDonalds uses technology to improve customer service and democratize learning across its workforce. Check out this #DigitalSkills Spotlight with Bethany Tate Cornell.


About the Employer Network

The Employer Network Advancing Digital Skills and Equity is a peer network of employers from across industry sectors who are working together to ensure the country’s workers, learners, and communities have the digital access and digital skills essential for thriving in a post-COVID digital economy. The Employer Network leverages their collective reach and deep understanding of employer and community needs to share information and accelerate widespread scaling of high quality, employer-recognized resources, training, and effective practices to build digital resilience. This Digital Skills Spotlight series was created to help share the experiences of participating companies in building the digital resilience of their workforce and those in their communities. For more information on the Employer Network and how you can engage, visit digitalus.org/employer-network.


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UpSkill America is an employer-led movement that promotes training and advancement practices to help workers progress in their careers and move into better-paying jobs. UpSkill America is an initiative of the Economic Opportunities Program.

The Economic Opportunities Program advances strategies, policies, and ideas to help low- and moderate-income people thrive in a changing economy. Follow us on social media and join our mailing list to stay up-to-date on publications, blog posts, events, and other announcements.