Workforce Development

Background Information on the Future of Work in Retail

November 17, 2017  • Economic Opportunities Program

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In our discussion “What’s in Store: The Future of Work in Retail,” panelists consider how changes in the retail industry — in technology, business strategies, and customer preferences — will affect frontline workers. How will these trends influence employment practices and the shape of retail jobs? What are the opportunities to create new jobs with potentially more productive, meaningful, and rewarding work? Here we present background information to inform the discussion.