Originally posted: May 11, 2020
Last updated: November 6, 2020
As we finalized this library, the COVID-19 pandemic changed the context for work and workers dramatically. But approaches to strengthen job quality are more important than ever—both in the short-term to support worker relief and safety, and in the long term to build a more inclusive economy.
We created this special page to help practitioners respond in the short-term and have begun gathering tools and resources developed by a range of organizations in response to the crisis. Content is organized in four areas: worker health and safety, financial and other supports for workers, policy and workers’ rights, and monitoring and supporting businesses.
We will update this page as we find helpful resources and note the date of latest update. Please let us know about other tools and resources related to COVID-19 response that you’ve found helpful.
↓ Tools and Resources Below the Box ↓
- Job Quality Tools Library Homepage
- Special: COVID-19 Response Tools and Resources (you are here)
- Index of Tools by Field
Worker Health & Safety
What’s It For: The Centers for Disease Control and Prevention provides up-to-date worker safety guidance related to the COVID-19 outbreak. The site includes occupation-specific safety and health guidance, how to manage fatigue and stress on the job, printable flyers for workplaces, and information about the Coronavirus disease. Employers and worker support organizations will find this resource useful for identifying guidance to help protect essential workers’ health.
What’s It For: NELP has developed a compendium of resources for workers and worker-serving organizations, including a toolkit on worker safety and health during the COVID-19 pandemic. The toolkit provides key information and resources about how the virus spreads, workplace safety rights, and voluntary guidance employers can adopt to protect workers.
What’s It For: This blog post from PHI draws on survey data from long-term care employers, workers, and other stakeholders to identify responses to support long-term care workers confronting the Covid-19 crisis. The blog includes guidance for both policymakers and long-term care employers, including ways to keep workers safe on the job. It also highlights steps long-term care employers can take to maintain a supportive work environment.
What’s It For: This training tool is designed for organizations to educate frontline workers about best practices to prevent the spread of COVID-19. It contains practical information organized in eight short training drills. The training, delivered via mobile phone texts, provides safety, disinfecting, and personal hygiene guidance. Training is available in English, Spanish, and French. The trainings are based on the latest guidelines from the World Health Organization and Centers for Disease Control and Prevention, and updated regularly as new information becomes available. StopCOVID is powered by ESLWorks, the leading provider of mobile, job-focused training for frontline employees working up and down the supply chain.
What’s It For: This resource center provides industry-specific guidance for maintaining healthy and safe workplaces during the COVID-19 pandemic. Included are guidelines for cleaning workplaces, how to re-open workplaces safely, and important information about Personal Protective Equipment (PPE). Resources are updated as information evolves. The resource center has application for employers and worker support organizations interested in identifying and operationalizing workplace health and safety practices.
What’s It For: These guidelines address common questions about COVID-19 and offer practical steps that chefs, managers and supervisors can take as they prepare to re-open their kitchens. The publication also includes information on how the virus spreads and how to reduce transmission. The guidelines give information about how workers can stay safe while preparing food, packaging meals, and during food delivery or pick-up. This guide can be used by employers as well as worker advocates and others who work closely with employers.
What’s It For: This webpage offers guidance on how to protect the health and safety of domestic workers during the COVID-19 pandemic. Included are resources specifically for different domestic work occupations, such as housecleaners, nannies, and caregivers. There is guidance on how to speak with employers about returning to work and sample agreements between workers and employers to ensure safety in the workplace. These resources are geared towards domestic workers, but can also be used by worker advocates, workforce professionals, and employers to support worker safety.
What’s It For: This six-question checklist for workers can help assess if their workplace is safe to return to during the COVID-19 pandemic. Responses collected by BlueGreen Alliance are used to advocate for strengthening OSHA regulations and enforcement. The checklist can be used by individual workers and shared by workforce professionals and worker advocates. The website also includes links to additional resources, such as worker health and safety trainings and safety checklists.
Financial and Other Supports for Workers
What’s It For: The Internal Revenue Service created the Get My Payment online tracker for individuals to check the status of their economic impact payment. Users enter their Social Security Number or Individual Taxpayer Identification Number, and depending on tax filing status, may need their most recent tax return and/or banking information. The status of payments is updated once per day, overnight. Follow the link here to learn more about who is eligible, information about different types of payment status, and answers to other commonly asked questions.
What’s It For: NELP has developed a compendium of resources for workers and worker-serving organizations, which includes content about benefits eligibility during the Coronavirus pandemic. Resources provide guidance on new unemployment insurance and paid leave provisions. Several of NELP’s resources provide specific guidance for immigrant workers and NELP has created a user-friendly flow chart to help workers navigate paid sick leave and unemployment insurance systems.
What’s It For: This guidance and resource list from the UC Hastings Center for WorkLife Law provides strategies for employers to support workers’ physical, mental, and emotional health during the COVID-19 crisis. Sections include supportive leadership strategies, managing telework, and tools for supporting mental health and wellness. Employers and organizations seeking to influence job quality for remote workers during the pandemic may find this resource particularly useful.
What’s It For: The Good Jobs Institute at the Massachusetts Institute of Technology has created this clearinghouse of information, which includes a list of worker relief funds by state and industry. GJI has also aggregated a variety of news articles on impacts of the pandemic on workers, which starts on page 35.
What’s It For: My Documented Life has compiled a resource list and policy updates to help undocumented and mixed-status families who are not covered under the current stimulus and relief legislation. Included are documents about workers’ rights in English and Spanish, a list of relief funds, and additional information related to food, financial, educational, and health-related assistance. Note that some of the resources provided are state-specific. Practitioners who serve undocumented or mixed-status families may find information included on this webpage particularly useful to share with clients.
What’s It For: This webpage offers resources for domestic workers related to emotional and financial support during the pandemic. For instance, NDWA’s Care Together text hotline connects caregivers to trained coaches that can help them navigate their mental health needs and get connected to assistance. This page also offers a compilation of relief resources, organized both nationally and by state, that offer information on benefits, housing, healthcare, and more. Although created for domestic workers, this webpage can be used by a range of workers and worker advocates to assist individuals in finding support.
What’s It For: This webpage compiles available supports and resources for workers by state, including housing and food assistance, health insurance, financial support, and emergency paid leave. This page can be used by workers, worker advocates, workforce professionals, and employers who are interested in supporting workers during this time.
Policy and Workers’ Rights
What’s It For: The Center for WorkLife Law is offering free, fillable forms for requesting leave or accommodations due to coronavirus-related needs and a Workers’ Rights Factsheet to help workers understand details related to paid sick leave, emergency paid leave, and unemployment insurance. In addition, the center is offering a free legal helpline for workers nationwide who have questions about their workplace rights related to coronavirus. Helpline callers can connect with attorneys to receive information about how to protect their incomes, health benefits, and jobs while taking care of their families and their health during the COVID-19 crisis. These resources could be useful for worker advocates and practitioners to share with clients, including those who have been laid off, are balancing caregiving with job responsibilities, or are navigating jobs with COVID-19 exposure.
Who’s It For: Worker Advocacy
What’s It For: This online platform provides a medium for workers and their advocates to develop petitions and create campaigns to request tangible improvements in their workplaces. Included in Section 4 of the library under “worker voice,” this tool is serving as an important channel for workers to campaign for workplace protections and benefits during the COVID-19 crisis.
What’s It For: NELP has developed a compendium of resources for workers and worker-serving organizations to help them understand workplace rights, protections, and benefits eligibility during the COVID-19 crisis. The policy briefs section includes actions state and local governments can take to support vulnerable workers during the crisis.
What’s It For: This toolkit provides tangible examples of policy actions states are undertaking to respond to the crisis, and which others can adapt to craft their own policy responses. Among these examples are steps that states can take now to serve workers, families, and communities and additional strategies for economic recovery. This toolkit may be useful for a variety of state and local leaders, including government officials, policymakers, and advocacy organizations.
What’s It For: This set of principles provides guidance for COVID-19 policy responses that center equity and longer-term stability and prosperity. Policymakers and practitioners seeking to support workers and job quality may be particularly interested in the sections at the bottom of the page related to investing in community infrastructure and building an equitable economy.
Who’s It For: Policy
What’s It For: CLASP has compiled resources on a range of policy issues to address the current health and economic crisis. The policy issues examined include immigration, job quality and work life, childcare and early childhood education, racial equity, and income and work supports. These policy briefs and publications can assist policymakers who are working toward an equitable recovery that centers those who were most affected by the failures of the economy even before the crisis.
What’s It For: This resource provides guidance on workers’ commonly asked questions as they return to the workplace during the pandemic. Workers may have questions about whether their employer is complying with safety laws, if they have to return to work if they don’t have childcare, and other concerns. This FAQ addresses federal as well as state and local guidance. While focused on Philadelphia, elements of the guide have relevance nationally. This resource is useful most useful for workers and those who work closely with workers, including employers, workforce development professionals, and worker advocates as they navigate the return to work.
What’s It For: This resource provides guidance in three languages to address workers’ concerns about returning to work. Topics covered include requirements related to wearing masks, how workers can take safety precautions while working alongside coworkers, and more. The guide provides updated information about federal, state, and local regulations and enforcement agencies in Illinois. This publication is primarily for a worker audience and could be used by worker advocates and workforce professionals as well as by employers interested in learning more about worker concerns.
Monitoring and Supporting Businesses
What’s It For: This corporate response tracker aggregates ways the nation’s largest businesses in the US are responding to the coronavirus crisis, with links to more specific descriptions of the strategies they are undertaking. Practitioners and policymakers alike may find this tool useful for identifying examples of worker-centered business responses and vetting job opportunities for the workers they support. See Just Capital’s additional resources for examples of businesses centering worker interests in their coronavirus responses and a list of principles employers can consider as they navigate the crisis.
What’s It For: The Good Jobs Institute at the Massachusetts Institute of Technology has created this clearinghouse of information in response to the crisis. The resource includes a list of company responses beginning on page 12, including examples of companies that are continuing to support employees despite store closings.
What’s It For: Good Business Works, based in Baltimore, developed this resource guide to help businesses impacted by COVID-19, particularly those in the service industry, communicate with employees about public policy changes and resources available to support workers. The guide includes information about workplace rights, sick leave, and unemployment insurance. It also includes links to resources including food assistance, mental health, healthcare, and childcare. While many of the resources are specific to Baltimore and Maryland, employers and organizations supporting workers could adapt this guide for their own communities.
What’s It For: In this statement on the economic response to coronavirus, ICA group describes reasons why employee ownership, which helps stabilize workers, businesses and communities, is an important business model to consider during the COVID-19 response. The document identifies policy responses to help expand employee ownership models. This resource may be particularly useful for employers, advocates, and economic development organizations.
What’s It For: Pacific Community Ventures has compiled a list of resources to support small businesses and their workers during the COVID-19 crisis. Resources include a list of available small business grants and loans, stimulus highlights, and options for providing paid leave and other supports for workers. Small businesses can use these resources to identify financing options and strategies for retaining and supporting workers during the pandemic.
What’s It For: This guide identifies policies employers can enact to support workers during the crisis. There are sections on providing emergency benefits to workers, ensuring a safe workplace, and how to support workers who are furloughed or laid off. This publication includes tangible solutions that employers can implement, such as exploring a work-sharing agreement or increasing flexibility of scheduling. While designed for employers, this guide may also be useful for worker advocates and workforce professionals who work closely with employers to support workers.
What’s It For: This publication provides a guide to re-opening businesses in the restaurant sector. Based on restaurant from restaurant owners across the country, the roadmap identifies ways restaurateurs can reimagine how they operate survive the crisis while operating practical, sustainable, and ethical businesses. The guide explored in greatest depth how restaurant employers can move to at least a full minimum wage for all employees. The business examples and innovative ideas have relevance for restaurant owners who are navigating the crisis and for workers and their advocates with a stake in the sector’s response to COVID-19.
What It’s For: This self-paced, mobile-friendly online training module is designed to provide frontline managers with guidance to develop, support, and retain young adult workers remotely. The module includes a remote work checklist to assess employees’ work-from-home needs. While this training is designed specifically for business managers of frontline talent, workforce and economic development organizations may find it useful to share with employers they work with to encourage more supportive and equitable supervisory practices. To download the module, you will need to complete the sign-up form.