Jillian Johnson is a public-sector leader with more than a decade of experience administering and modernizing large-scale public benefits systems. She currently serves as Deputy Director for the Oregon Eligibility Partnership (OEP) within the Oregon Department of Human Services (ODHS), where she plays a central role in building and implementing an integrated, statewide service delivery model providing medical, food, cash, and childcare benefits to nearly one-third of people living in Oregon.
Jillian leads systems-level transformation across policy, operations, and organizational culture, with responsibility for service delivery systems of more than 2,500 employees. Her work includes guiding major benefits administration initiatives, including those related to the end of the federal Public Health Emergency, and partnering with legislators, Tribal governments, labor organizations, community partners, and advocates to co-design more accessible, consistent, and equitable benefits delivery.
Grounded in transparency, shared power, and continuous improvement, Jillian is committed to peer learning and practical, solution-oriented approaches to modernizing public benefits systems. She is driven by a belief that public benefits systems must be both modern and humane.
