Michael Cole

Commissioner, Massachusetts Department of Transitional Assistance

Michael Cole is focused on operational, procedural, and digital transformation within mission-driven non-profits and government organizations. With a deep passion for improving service delivery, he excels in driving innovation and fostering positive outcomes. He holds a Master of Public Administration from the Kennedy School at Harvard and has over a decade of experience in strategic roles, including his current position as Commissioner for the Department of Transitional Assistance, the SNAP- and TANF-administering agency in Massachusetts. Michael is known for his expertise in policy development, quality management, and business intelligence, with a particular focus on addressing public challenges like poverty and food insecurity. He is skilled in leading teams through complex change, leveraging data analytics, and promoting holistic, human-centered approaches to leadership.