Upskilling resources

Case Study: Upskilling Around Automation at The Hartford

Rather than downsizing its workforce, The Hartford took used automation to reform roles, fill different needs, and enable workers to do more.

January 10, 2023
Cover page of the publication, “Case Study: Upskilling Around Automation at The Hartford”

Leveraging the Digital Equity Act to Advance Digital Skills: A Guide for Business Leaders to Partner with State Policymakers

The Digital Equity Act will deploy $2.75 billion to states. Employers can help policymakers advance digital skills, equity, and job quality.

July 1, 2022
Cover page for the publication, “Leveraging the Digital Equity Act to Advance Digital Skills: A Guide for Business Leaders to Partner with State Policymakers”

Digital Skills Spotlight: McDonald’s Leverages Technology To Empower Learners at All Levels

In this interview, we learn how McDonald’s uses technology to improve customer service and democratize learning across its workforce.

June 24, 2022
Cover page of the publication “Digital Skills Spotlight: McDonald’s Leverages Technology To Empower Learners at All Levels”

10 Things We Learned About Digital Skills During the Pandemic

How did pandemic — and heightened attention to racial inequities — affect employment, education, and training for frontline workers?

June 13, 2022
Cover page for "10 Things We Learned About Digital Skills During the Pandemic"

Pathways to digital skills development for Latino workers

This report shares insights from Latino frontline workers and workforce development organizations, promising business practices, and ecosystem approaches.

May 5, 2022
Cover page for the report, "Pathways to digital skills development for Latino workers"

Digital Skills Discussion Guide: A Tool for Workforce Service Providers

As workers adapt to a more digital workplace, workforce providers can learn how employers are integrating technology and upskilling their employees.

December 29, 2021
Screenshot of the cover page for the report, "Digital Skills Discussion Guide"

Economic Opportunities Program Newsletter, December 2021

The COVID-19 crisis brings new urgency to our work to improve jobs, expand business ownership, and advance economic opportunity.

December 29, 2021

Insights from Businesses: How Digital Transformation Is Impacting Work and Skill Needs

Learn how the pandemic and heightened attention on racial inequities have influenced companies’ employment plans for the months and years ahead.

September 20, 2021
Cover for the publication, "Insights from Businesses: How Digital Transformation Is Impacting Work and Skill Needs"

The Lasting Impact of 2020: How 2020 Transformed Businesses, Skills, and Equity at Work

We spoke with employers to learn how the pandemic and heightened attention to racial inequities influenced company plans for the months and years ahead.

September 6, 2021
Photo of a woman working at a laptop with technology symbols floating around her

How Companies Transformed During 2020 and the Impact on Frontline Workers

Business leaders from a range of industries share how the events of 2020 influenced their business operations and workforce practices.

March 23, 2021
Cover page: "How Companies Transformed During 2020 and the Impact on Frontline Workers"