In late 2023, Lee Health, one of the largest public health systems in Florida, began a virtual nursing pilot designed to understand the opportunities and implications of shifting this vital role into a virtual environment. I sat down with three Lee Health leaders responsible for the design and implementation of the virtual nursing pilot — Kim Gault, MSN, RN, business system analyst for virtual health and telemedicine; Max Rousseau, supervisor of virtual health and telemedicine; and Jonathan Witenko, system director, virtual health and telemedicine — to learn more about why this was a priority for the organization, the considerations they made, and the outcomes they’re seeking. This conversation took place over two interviews and has been edited for clarity.
Check out our case study on Lee Health to learn more.
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