Description
CDFI boards, leadership teams, investors, and regulators have long relied on a familiar set of financial metrics to assess organizational performance. While measures such as delinquency, loan loss rates, self-sufficiency, and net asset ratios remain important, they often provide an incomplete picture of how effectively a CDFI small business lender is deploying capital, managing risk, serving its target market, and positioning itself for long-term sustainability. In the present moment, navigating the most effective strategies and solutions is more important than ever.
This session will explore an emerging framework developed by the Aspen Institute’s Business Ownership Initiative that seeks to move beyond compliance-oriented reporting toward a more integrated view of organizational performance. Participants will examine how decisions related to risk, pricing, capitalization, deployment, and operating costs influence both mission outcomes and financial strength and discuss what metrics may better support real-time decision-making for leadership teams, boards, funders, and investors.
Speakers

Joyce Klein
Senior Director, Business Ownership Initiative
LinkedIn: linkedin.com/in/joyce-klein-9472b1b/
Joyce Klein is the senior director of the Business Ownership Initiative, which works to expand the role of business ownership in generating economic opportunity. Ms. Klein assumed the leadership of BOI (formerly FIELD) in 2012, after working as a senior consultant since the program’s inception in 1998. She is recognized as a leading expert on microlending in the US, speaking at national and regional industry conferences and being quoted in a variety of news media, including The New York Times and NPR’s “Marketplace.” Joyce has more than 20 years of experience studying and supporting microenterprise and entrepreneurial development programs in the US, and she has authored or co-authored numerous publications, including funder brief and strategy guides, evaluation and research reports, case studies, and policy briefs. She has also designed and managed grant programs aimed at supporting innovation in the practice of microenterprise development in the US.
Under Ms. Klein’s leadership, BOI launched the Microfinance Impact Collaborative and helped to create the Entrepreneur Backed Assets Fund and the Responsible Business Lending Coalition. A central focus of BOI’s work includes examining the potential role of business ownership and the microenterprise field in addressing the challenges of racial inequity and the racial wealth gap.
Ms. Klein also has worked as a consultant in the microenterprise field, providing assistance to clients including the Community Development Financial Institutions Fund of the US Department of the Treasury and CFED (formerly the Corporation for Enterprise Development). Prior to her work with BOI, Ms. Klein led CFED’s work in microenterprise development. She holds a master’s degree in public policy from the University of California, Berkeley, and a bachelor’s degree in economics from Boston College.

Brett Simmons
Principal, Blue Aster Advising and Senior Fellow, The Aspen Institute
LinkedIn: linkedin.com/in/brett-simmons-4996aa12/
Throughout his career, Brett Simmons has gravitated toward difficult problems in need of new solutions and iteration to achieve success. His work has included program design, founding social impact companies, and working at a Fortune 150 manufacturing firm. He enjoys the opportunity to learn and take on diverse challenges. This played out in his education as he completed both an MBA and master’s degree in philosophy of religion (philosophical advice is free)!
About the Business Ownership Initiative
The Business Ownership Initiative, an initiative of the Economic Opportunities Program, works to build understanding and strengthen the role of business ownership as an economic opportunity strategy.
About the Economic Opportunities Program
The Aspen Institute Economic Opportunities Program advances strategies, policies, and ideas to help low- and moderate-income people thrive in a changing economy.
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