Shop ‘til Who Drops? Exploring Retail Jobs this Holiday Season
December 1, 2015
The holidays are a critical time for retail companies and workers. The National Retail Federation anticipates that holiday sales this year will make up approximately 19 percent of the retail industry's annual sales of $3.2 trillion. Holiday spending also impacts the paychecks, schedules, and work-life balance of the 15 million retail workers in the United States, who make up more than 10 percent of total US employment. For these workers, the holidays often amplify year-round job stress they already face, including stress caused by unpredictable and changing work schedules, on-call shifts that may not materialize, and unexpected early dismissals.
Unstable schedules — combined with other common workplace conditions like lack of paid leave, low wages, and little investment in workforce training — reduce employee engagement and contribute to high turnover and job instability. Recent studies also find that this type of unstable employment has negative implications for workers' health — and for health care costs — and for the well-being of workers' children. Recently, however, more retailers have begun looking at how business models could include better jobs for retail workers. We invite you to take time out of your busy holiday season to learn more about retail workers' jobs and schedules, better business models, policy remedies, and ideas for jobs that will make happy holidays for everyone.
|Shop ‘til Who Drops? Exploring Retail Jobs this Holiday Season|
|December 1, 2015||
Aspen InstituteWashington, DC, United States