Business Development Services

The Business Ownership Initiative (BOI), an initiative of the Economic Opportunities Program, works to build understanding and strengthen the role of business ownership as an economic opportunity strategy.

We work closely with micro- and small business practitioners and the institutions that invest in them around the US to build knowledge and strengthen practice by exploring innovation, conducting research, evaluating new ideas, and supporting leaders. The initiative houses EOP’s longstanding work to support the US microenterprise development industry. BOI also serves as a resource to donors and investors interested in microenterprise in the United States.

Benchmarking the Performance of Business Development Services
Publications

Benchmarking the Performance of Business Development Services

This guide illustrates a step-by-step process that organizations providing business development services can use to generate benchmarking data related to these services on the microTracker site, and through consulting services with microTracker staff.

Publications

Increase your Client Outcomes IQ

The guide is designed as a useful tool for microenterprise practitioners who want to use client outcomes data to raise funds, improve program services, and set organizational goals.

Sustaining the Delivery of Business Development Services
Publications

Sustaining the Delivery of Business Development Services

This brief publication offers strategies and practices for mobilizing funding for microenterprise training services.

Scaling through Distance Learning
Publications

Scaling through Distance Learning

Compelled by the drive to serve larger numbers of aspiring entrepreneurs amid a tighter funding environment, many microenterprise development organizations are, not surprisingly, looking more closely at distance learning.

Building Businesses by Building Credit
Publications

Building Businesses by Building Credit

With the continued challenge of poor credit quality stemming from the financial crisis, many organizations have looked to new approaches to serve clients who want to grow or start a business but are hampered by poor or nonexistent credit.

The State of Business Development Services 
Publications

The State of Business Development Services 

Documents the scale and scope of business development services work by U.S. MDOs as of 2010.

Distance Learning and the Changing Face of Business Development Services
Publications

Distance Learning and the Changing Face of Business Development Services

A long-time challenge facing microenterprise programs is how to reach out to larger numbers of entrepreneurs efficiently despite the distance in proximity to a program office.

Using a Brands Strategy for Scaling Business Development Services 
Publications

Using a Brands Strategy for Scaling Business Development Services 

FIELD’s case study of a brands strategy employed on behalf of both producer and retailer entrepreneurs examines Southeastern Ohio’s ACEnet and its experience creating three brands in the food and arts sectors.

Focused on Growth: Scaling Business Development Services in the United States 
Publications

Focused on Growth: Scaling Business Development Services in the United States 

This document summarizes the experience and lessons of six Scale Academy members with substantial focus on business development services.

Building Financial Skills for Business Success: A Case Study of the Latino Economic Development Corporation
Publications

Building Financial Skills for Business Success: A Case Study of the Latino Economic Development Corporation

In this case study, FIELD highlights the work of DC-based Latino Economic Development Corporation (LEDC).

Financial Literacy and Credit-building Services among Microenterprise Development Organizations 
Publications

Financial Literacy and Credit-building Services among Microenterprise Development Organizations 

From the inception of the microenterprise field in the United States, practitioners have recognized that strong financial management skills are a critical ingredient for business success.

Key Data on the Scale of Business Development Services
Publications

Key Data on the Scale of Business Development Services

Details data documenting the number, size, and services offered by microenterprise development organizations that provide a range of training and technical assistance services to clients.

About the Business Ownership Initiative

The Business Ownership Initiative, an initiative of the Economic Opportunities Program, works to build understanding and strengthen the role of business ownership as an economic opportunity strategy.

About the Economic Opportunities Program

The Aspen Institute Economic Opportunities Program advances strategies, policies, and ideas to help low- and moderate-income people thrive in a changing economy.

Join Our Mailing List

To receive occasional emails about our work — including new publications, commentary, events, fellowships, and more — join our mailing list.

Connect on Social Media

For news and updates every day, connect with us on the social media platform of your choice.

More from the Business Ownership Initiative

Metrics that Matter: Improving Financial Analysis of CDFI Small Business Lenders
Podcasts Videos

Metrics that Matter: Improving Financial Analysis of CDFI Small Business Lenders

This is the final event in our Job Quality in Practice series. In this conversation, hosted by the Aspen Institute Economic Opportunities Program on May 7, 2026, we hear from the Institute’s Job Quality Fellows who are embedding job quality into their work across a range of contexts and strategies — from employee ownership models that give workers a direct financial stake in their company’s success, to apprenticeship programs that create structured pathways to higher-wage careers, to worker advisory committees that bring employee voice into business decision-making.

From Crisis to Continuity: Optimizing CDFI Capital and Partnerships for Natural Disaster Response
Publications

From Crisis to Continuity: Optimizing CDFI Capital and Partnerships for Natural Disaster Response

Traditional emergency aid through SBA or FEMA takes time, and lower-income communities often face significant approval hurdles. Speed is essential to business survival.

The New Era of Small Business Finance: Access, AI, and Accountability (Highlight reel)
Videos

The New Era of Small Business Finance: Access, AI, and Accountability (Highlight reel)

VIDEO — Highlight reel from “The New Era of Small Business Finance: Access, AI, and Accountability,” a forum hosted by the Aspen Institute’s Business Ownership Initiative and the Responsible Business Lending Coalition on March 5, 2026.

The Changing Role of Small Business Ownership
Videos

The Changing Role of Small Business Ownership

VIDEO — This discussion is the first of three that took place as part of “The New Era of Small Business Finance: Access, AI, and Accountability,” a forum hosted by the Aspen Institute’s Business Ownership Initiative and the Responsible Business Lending Coalition on March 5, 2026.

Main Street Challenges and Policy Solutions
Videos

Main Street Challenges and Policy Solutions

VIDEO — This discussion is the third of three that took place as part of “The New Era of Small Business Finance: Access, AI, and Accountability,” a forum hosted by the Aspen Institute’s Business Ownership Initiative and the Responsible Business Lending Coalition on March 5, 2026.

Innovations Driving Small Business Lending Forward: It’s Not All About AI
Videos

Innovations Driving Small Business Lending Forward: It’s Not All About AI

VIDEO — This discussion is the second of three that took place as part of “The New Era of Small Business Finance: Access, AI, and Accountability,” a forum hosted by the Aspen Institute’s Business Ownership Initiative and the Responsible Business Lending Coalition on March 5, 2026.

To Help Small Businesses Recover From the L.A. Fires, Invest in Community Lenders
Blog Posts

To Help Small Businesses Recover From the L.A. Fires, Invest in Community Lenders

Nonprofit lenders often deploy funds faster than the government but need more capital to meet demand.

Integrating a Job Quality Practice in Community Development Financial Institutions (CDFIs): A Q&A
Publications

Integrating a Job Quality Practice in Community Development Financial Institutions (CDFIs): A Q&A

This Q&A provides insights and lessons from the work of 11 CDFIs that participated in Shared Success, a job quality demonstration led by the Aspen Institute Economic Opportunities Program (EOP).