Chapter 5: Institutional Self-Assessment

In This Guide

Across the country, employers are paying for their workers to go to school through tuition assistance, apprenticeship, and cohort programs built with local colleges, and they’re doing so at a time when higher education needs engaged students more than ever. But many of these partnerships deliver less than either side hopes.

We began work by asking dozens of employers what they wanted out of partnerships with higher education, and where they experienced friction. That resulted in our first report in this series, Employer-Friendly Practices: Bridging Higher-Ed Practices and Employer Realities. The employers we interviewed were not distant observers or critics of higher education. They were investing in it directly: paying tuition, dedicating staff time, building internal programs to encourage participation, and staking their own credibility with their workforces on the promise that college is worth it. Their frustrations did not come from indifference. They came from repeated experiences with institutions that were unprepared to deliver on that investment. Most employer partnerships don’t struggle because higher education institutions lack commitment. They are challenged because the institution’s operational systems, coordination, and day-to-day practices weren’t built to support them, and those challenges fall hardest of working learners, who have little room to absorb institutional friction while balancing jobs, families, and coursework.

This resource is designed to help colleges and universities become more employer-friendly and build the kind of institutional capacity that sustains and grows partnerships while simultaneously better serving working learners. It offers role-specific guidance for leaders across the institution, a self-assessment spanning five domains of practice, and a process for turning results into action, grounded in the conviction that institution/employer partnerships can become easier without compromising academic missions.

• Chapter 1: Employer-Friendly Practices: Why Now?
• Chapter 2: Who This Guide Is For
• Chapter 3: Role Guides
• Chapter 4: Practice Guide
• Chapter 5: Institutional Self- Assessment
• Chapter 6: A Process for Implementation
• Chapter 7: Engage and Stay Connected
• Chapter 8: Resources, References, and Acknowledgements

We are also seeking higher education leaders who want to engage with this work directly to test these frameworks in their own institutions, share what they are learning, and help us understand where the guidance needs to be sharper, more nuanced, or more honest about the barriers involved. We invite you to connect and share with us through this survey.